Your Personal 2 Minute Quiz

Take our two minute questionnaire to Discover your perfect style and get your reno underway with Beaumont’s What’s My Style! It’s jam packed with inspired designs, style advice and knockout products to help you renovate and style like a star.

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Our Style Guru Naomi Findlay

She is Australia’s rapid renovation expert and recognised internationally for beautiful, healthy and wealthy designs. In fact there’s nothing Naomi loves more than helping people maximize the sale value of their property. Naomi is the wiz behind the What’s My Style 2 Minute Quiz.

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Our Team of Stylists

Say hello to our star studded line-up of Australia’s most popular stylists and renovators! You’ve seen their amazing work on smash TV shows like The Block, Renovation Rumble and The Living Room. They’re here to help you achieve a rock star reno!

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WHAT’S MY STYLE?
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FIND A TILER

It can be frustrating for our customers to receive an incorrect delivery, but we will always arrange the correct delivery as soon as possible. Actually, considering the hundreds of thousands of deliveries that we make each year, our track record is something of which we are justifiably proud. But, things can go wrong.

When an order is delivered, it needs to be checked by the builder, tiler, or homeowner before the tiles are installed. This is standard practice, otherwise the wrong tiles can end up being installed. Our deliveries are always accompanied with paperwork and sometimes even sketches specifying how and where the tiles are to be laid.

Also, when tiles are being laid, it is standard practice for the tiler to check the tiles for damage and faults. Sometimes breakages can happen in transit. Otherwise, imperfect tiles may end up in the installation, and no-one wants that.

What can cause the problem?

  • Tiles can become damaged in transit, or at the factory and sometimes this damage is not obvious if the packaging is still intact. It is standard practice for tiles to be checked as they are laid.
  • Sometimes, human error intervenes, and the wrong tile is packed and shipped to site. Naturally we try hard to minimise errors, but from time to time an incorrect delivery can happen.

The builder, tiler or homeowner must always check a delivery on site before installation commences. Otherwise, the wrong tiles may end up being installed. Naturally, Beaumont Tiles can't be held responsible once the tiles have been installed.

So what can I do now?

As long as the tiles haven't been laid, call the Beaumont Tiles branch from which you purchased the tiles, and we will arrange to exchange the delivery for the correct tiles.

If your installer has installed blemished, damaged, or the incorrect tiles; there is not much we can do. The tiler must assume responsibility for installing the wrong or imperfect tiles.