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Dear Sir/Madam

RE: Level of Customer Service Provided by staff at Beaumont Tiles Rockhampton

Over the past few months my husband and I have been renovating our bathroom. Just by chance I decided to stop in at Beaumont Tiles to check out the range of bathroom accessories they had on offer. To my extreme surprise the store had almost everything there that I required to complete our bathroom makeover, and the best part was there (sic) prices were much better priced than other stores in the area. We decided we would purchase everything we needed from Beaumont's, taps, vanity, mirrored cabinet, bath, and tiles etc.

We are novices at renovating and no matter how dumb the questions we fired at staff they answered every one with advice and ideas on different techniques we could use to install accessories and tiles. I know in the grand scheme, we are not the biggest buyers Beaumont's have ever had but at no time did we feel pressured or uncomfortable, even when today I decided to return an item - due to my error of judgement in size. Nothing was too much trouble.

We would like to acknowledge with sincere thanks the tolerance and patience of all staff at Beaumont Tiles Rockhampton - John, Jane, Alison and the 2 guys in stores (I don't know their names sorry). Without their help and humour we would still be trying to muddle through. As it stands today we are almost finished the bathroom. Yahoo

Yours faithfully,

Karen