COVID-19 Information & Updates

During these uncertain times, the safety of everyone is our biggest priority. Our continued mission is to ensure that no matter how you choose Beaumonts, you can do so safely.

To ensure the safety of our customers and our people, we have implemented COVID operating policies in our stores and warehouses under the guidelines from the Australian Government and World Health Organisation.

From 12th August the ACT will enter lockdown. During this time, our Fyshwick store will be open for Contactless Trade and Click & Collect orders. Our Mitchell store will be closed for the duration of the lockdown. For further information, please contact your local store or our helpline on 1800 4 TILES.

Victorian stores are currently in lockdown. Good news! Stores with a dedicated Trade Central Outlet are open for contactless click & collect and trade orders. To find out more information, please contact your local store here or dial our helpline; 1800 4 TILES.

Our stores within Greater Sydney, the Blue Mountains, the Central Coast, Wollongong and Shellharbour are in lockdown until 12.01 am, August 28. Our stores are currently monitoring and responding to COVID restrictions. Stores with a trade entrance are open for contactless click and collect orders. Please call your store ahead of your order collection to confirm trading hours. Click here to find your store

Our stores in Ballina, Coffs Harbour and Tweed Heads are open under regular trade from 12:01 Saturday 11 September. Please be advised that all three stores are operating under the capacity limit of one person per 4sqm and masks are mandatory whilst in store (aged 12 years and over).

During the current lockdown from Monday 16th August, our Darwin store is closed for three days. Please contact 1800 4 TILES for any further assistance.

All stores are open under regular trading hours. Please note that masks are mandatory inside our stores and our stores are adhering to capacity limits of one person per four square metres.

All South Australian stores are open under regular trading hours. Please note that masks are mandatory inside our stores and our stores are adhering to capacity limits of one person per four square metres.

When you enter our stores in the rest of Australia you can expect;

• Increased cleaning and sanitisation of all stores.
• Our team members are practising social distancing, giving you more space with floor decals at places of possible queuing (i.e. the service counters).
• Our stores have hand sanitiser readily available for everyone to use.
• Whilst not mandatory in each store, it is at the discretion of our local teams if they require you to wear a mask prior to entering the store.
• If feeling unwell, our team members are doing the right thing and staying home.
• Some stores may require you to wear a mask while in-store.

Safety within our stores goes both ways and we kindly ask that you show the same respect that our team members show you. Please respect our social distancing guidelines, use the hand sanitiser available to you, and of course, if you're feeling unwell, stay home. We have some great options for shopping online or over the phone so if you are staying home, you can still choose Beaumonts from the comfort of your couch.

Beaumont Tiles are adhering to all COVID safe requirements and as an essential service are Open for Business.

We’ll operate differently, but rest assured you’ll get your tiles and accessories on time and as you need them. Our Warehouses have solid stock levels that are ready to go.

We’ll of course ensure the safety of everyone is taken care of and is our utmost highest priority. Here’s what that means in the different States of Australia:

• You can browse and shop all tiles online via our website, with the help of our online chat, or via our helpline on 1800 4 TILES
• You’ll still receive our expert design advice with a FREE online design consultation. We’ll help you design your space, order the correct tile quantities, and ensure your project will look amazing and work to your needs.
• If you want to do it yourself, you can take our What’s My Style Quiz. It’s easy and takes no time at all! At the end, you’ll receive personalised style advice and mood boards, expertly curated by designer, Naomi Findlay.
• Don’t forget we’ve taken the hard work out of designing a bathroom with our Complete Bathroom Packages. There’s a package for every style and budget– if you find one you love, just call your local store and they’ll place your order for you.

We're here to help and if you would like any help or information, please contact our helpline on 1800 4 TILES.

We would like to thank our Beaumont community for your continued support. From the bottom of our hearts, we thank you for choosing Beaumonts at a time where our locally owned stores need the support more than ever.

At Beaumonts, we are remaining positive for the future and trust that together, we will get through these times. Stay safe and we hope to see you in-store or online soon.