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he store recently received this letter with especial praise for Bhavna Thakur and her husband Vishal:

Hi I would like to share with you my recent experience with Bhavna from your Lewisham NSW store.

Bhavna is one of a kind, not only did she help us select our tiles for our bathroom renovation, she also displayed exceptional customer service when we needed an additional square meter of floor tiles. More specifically, I rang the Lewisham store after the store had closed expecting to leave a message on the answering machine, but instead Bhavna answered. I explained my predicament and she said she would see what she could do to get the tiles in their store the next day.

The following day, she rang to let me know she had managed to source the tiles. She also persuaded her husband to deliver the tiles to my home address as he was working within the area. This was beyond the call of duty and I am very appreciative of the service Bhavna and her husband offered me. I will definitely be going back to Beaumont Tiles Lewisham for our next bathroom renovation.

Regards, Maria

Pictured here: the team at Beaumont Tiles Lewisham (from left to right: Bhavna, Vishal, Vikas, and Sapna) with Bob Beaumont (centre) at Lewisham's Grand Opening earlier this year.

We want to hear from you!

We always love hearing from happy customers: whether it's something we've done well or something we can do better; every bit of feedback is important to us. If you'd like to share something, why not let us know in the comments below or email us at feedback@tile.com.au.