Our Values

1. CUSTOMERS

• Our customers are central in importance.
• Our customers always receive better service than they expect.
• Our customers find dealing with Beaumont Tiles a very enjoyable experience.
• Our customers feel relaxed and at ease at Beaumont Tiles.
• Our customers find a sense of fun and friendship with Beaumont Tiles.
• Our customers are delighted with our quality, range and service.
• Our customers feel they have received value for money.
• Our customers think highly of us even before they come through the door.
• We genuinely care about our customers.
• We have a deep and long term sense of commitment and loyalty to our customers and expect that to be reciprocated in most cases.



2. EMPLOYEES

• Our employees have fun and enjoy their work and being part of BEAUMONT TILES.
• Our employees feel part of a family-like team.
• Our employees get fair pay.
• Our employees share in our financial successes through profit share and incentive schemes.
• Our employees are listened to and are treated with dignity.
• Our employees enjoy firm but fair and genuinely caring management.
• Our employees have the opportunity to develop their potential as people and team members.
• Our employees have a caring attitude to each other.
• Management and employees are honest with each other.



3. SHAREHOLDERS

• Our shareholders receive a fair return on their investment.
• Our shareholders do not take all the profit but leave a good proportion in the company for growth for the benefit of future shareholders, employees and customers.



4. BUSINESS DEVELOPMENT

• Beaumont Tiles grows aggressively. It"s vision demands that it becomes the leader of the industry in all facets of business.
• Management grows consistently without resorting to slavery to current management fads but by relational and inspirational leadership.



5. PRODUCTS

• Beaumont Tiles offers a balanced and wide range to all relevant market segments.
• Beaumont Tiles always give high regard to the quality and value of its merchandise and its integrity of use.



6. SERVICE

• Beaumont Tiles always gives better service than expected by its customers.
• Beaumont Tiles service is one of its unique selling benefits. Anyone can sell tiles, so it is really service that we offer.
• Beaumont Tiles staff are empowered to give customers the service they need.



7. SUPPLIERS

• Beaumont Tiles recognises that suppliers have a stake in the company too. Whilst we are strongly committed to the concept of obtaining the best conditions we can, within the context of this we want to have cooperative and long lasting relationships with suppliers and to keep the number of suppliers to an absolute minimum.



8. COMMUNITY

• Beaumont Tiles donates a share of its after tax profit to Christian charity.
• Beaumont Tiles attempts to set a positive Christian example in Australian business.

The business we are in

We need to reiterate that we are in the tile and bathroom industry and everything we do needs to point to that. It is, however, worth mentioning that we are also in the business of improving the beauty and practicality of buildings. We do not sell pieces of ceramic, we materialise dreams for our clients.